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title: "Create a custom case field"
canonical: "https://docs.perspectium.com/space/gold/1258127/Create%20a%20custom%20case%20field"
format: markdown
---
Creating a custom case field will allow for the storing of ServiceNow incident numbers when messages are sent over to ServiceNow. Prerequisites   Install the Perspectium Package for Salesforce   Configure your Salesforce remote site settings   Configure Perspectium Replicator as a Salesforce connected app   Configure Perspectium properties for Salesforce Procedure To create a custom case field in Salesforce, follow these steps: Next steps Create a Salesforce shared queue Similar topics Contact Perspectium Support US:  1 888 620 8880 UK:  44 208 068 5953 support@perspectium.com