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title: "Onboard a ServiceNow customer"
canonical: "https://docs.perspectium.com/space/fluorineplus/2621696/Onboard%20a%20ServiceNow%20customer"
format: markdown
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Service provider customers who are using ServiceNow to log incidents and change requests can easily be onboarded via a Perspectium Service Provider Gateway integration approach. Customer domains can be used as the trigger for  ServiceNow dynamic shares  set up on incidents or change requests, letting you keep your customers up-to-date with the latest information on issues they're experiencing or changes they've requested for the services you provider.  Prerequisites   First, you will need to follow the steps to  get started with Service Provider Gateway . Procedure To onboard a customer using ServiceNow to your ServiceNow Gateway instance, follow these steps: Similar topics Contact Perspectium Support US:  1 888 620 8880 UK:  44 208 068 5953 support@perspectium.com