---
title: "Onboard a Service Provider Gateway customer"
canonical: "https://docs.perspectium.com/space/fluorineplus/2621694/Onboard%20a%20Service%20Provider%20Gateway%20customer"
format: markdown
---
After following the steps to  get started with Service Provider Gateway  and set up your Gateway instance, you will next want to onboard customers who log incidents for services that are provided by your organization. Service Provider Gateway allows you to support your organization's incident management processes for your customers who log incidents in ServiceNow and Ivanti platforms. To learn how to connect your customers' ITSM portals to your Gateway instance, browse the topics below.  Onboard a ServiceNow customer Learn how to onboard a customer who is using ServiceNow as their ITSM portal to log incidents for services from your organization. Similar topics Contact Perspectium Support US:  1 888 620 8880 UK:  44 208 068 5953 support@perspectium.com