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title: "ServiceOps"
canonical: "https://docs.perspectium.com/space/fluorineplus/2621676/ServiceOps"
format: markdown
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Perspectium ServiceOps  is a preconfigured service integration that bonds ServiceNow incidents and change requests with Jira issues. ServiceOps eliminates miscommunication between IT Operations and Development teams by automating common processes. As a result, your customers will realize better response times and transparency of work. Here's how ServiceOps can help to automate your organization's DevOps processes:  When an incident is created in ServiceNow, create an issue in Jira and bi-directionally synchronize both applications  When change request/change task is created in ServiceNow, a Jira story/epic is automatically created and synchronized  When a Jira story or task is created, optionally create change request in your ServiceNow instance Get started with ServiceOps Learn how to implement a ServiceOps integration with just a few simple configuration steps in your ServiceNow instance. Similar topics Contact Perspectium Support US:  1 888 620 8880 UK:  44 208 068 5953 support@perspectium.com