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title: "ServiceNow messages & receipts"
canonical: "https://docs.perspectium.com/space/fluorine/963523/ServiceNow%20messages%20%26%20receipts"
format: markdown
---
Messages The  Outbound  module under  Perspectium  >  Messages  in ServiceNow contains records that are queued to be sent to the Perspectium Mesh. Up to 4000 records can be sent every 30 seconds by default. This value can be changed on the Properties page. The  Inbound  module under  Perspectium  >  Messages  in ServiceNow consists of records coming into the current ServiceNow instance from other sharing instances. You can start receiving inbound messages by  configuring a ServiceNow instance as a subscriber . Receipts Data Guarantee  generates  receipts  for messages that have been shared out of ServiceNow. Receipts will be generated after  creating a dynamic share  or  creating a bulk share  and setting up a subscriber, such as another ServiceNow instance. Message receipts indicate the delivery status for records that you have shared out, allowing you to quickly identify successfully shared out records as well as any records that have not yet been shared out. Receipt  delivery statuses  include: Success   Your records were shared out successfully Pending  The subscribing instance is still processing the records you are trying to share out Error   Your records were not shared out successfully Similar topics Contact Perspectium Support US:  1 888 620 8880 UK:  44 208 068 5953 support@perspectium.com