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title: "ServiceNow <> Apttus Integration (Legacy)"
canonical: "https://docs.perspectium.com/space/earlierReleases/1442178/ServiceNow%20%3C%3E%20Apttus%20Integration%20(Legacy)"
format: markdown
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This integration imports Apttus object data directly into ServiceNow. The individual objects which are to be imported are individually configurable under their respective packages through the SIAM Apttus module within ServiceNow.  This is a legacy feature so it has restricted permissions for Perspectium employees only - it is intended for internal use with customers on a need-by-need basis.  Context The following diagram shows the logical flow of data between the major constituent components of the solution: This integration is not bidirectional and replicates data out of Apttus only. Supported Versions * ServiceNow: Kingston
* Apttus  Installation Please request installation download links from   support@perspectium.com . The update sets should be installed in this order: Perspectium for ServiceNow update set Perspectium Receipts Perspectium Common Endpoint Perspectium SIAM for Apttus Once the update sets have been installed, the Perspectium app in the ServiceNow menu will show the  Apttus SIAM  module: Shared Queue Select the Shared Queue module under Perspectium then create a new queue and set the queue name to   psp.in.apttuspov Add the correct credentials to the form for Endpoint URL , Queue User Password and Queue User (Queue user should be in the format  <vhost>/<username> ). Subscribed Queues Add a new entry under the Perspectium Module for Subscribed Queues. Contact support for the endpoint url and credentials. Replicator Subscribe Add a new entry for the table  u_psp_apttus_package . For the packages table, make sure to check the  Run business rules  option under the  Additional Settings  tab Add a new entry for the table  u_psp_apttus_object . If not already present, add a subscribe to the Global [ global ] table. As with the other subscribes, make sure to check  Run business rules  under the  Additional Settings  tab. Receipts Receipts will be generated out of the box once an Apttus command has been successfully fulfilled. Alerts will also be automatically activated to warn users of uncompleted requests.