---
title: "ServiceInsight"
canonical: "https://docs.perspectium.com/space/Krypton/721427/ServiceInsight"
format: markdown
---
ServiceInsight  provides additional insight by offering you a visual look into your ServiceNow data. With ServiceInsight, you can easily set up and gain access  to a variety of Tableau dashboards that display valuable key performance indicators and provide insight into your ITSM, CSM, HR, ITOM and ITAM processes.  Get started with ServiceInsight Follow these steps to set up and starting using ServiceInsight. Supported Analytics  The following are the current analytics supported by ServiceInsight:  IT Service Management (ITSM) The  IT Service Management (ITSM)  dashboard is designed to showcase the performance of the Support Team and indicate whether they are meeting their SLAs to your customers.  For access to this dashboard, you must have the  incident  table populated. IT Operations Management (ITOM)   IT Asset Management (ITAM) The  IT Operations Management (ITOM)  and  IT Asset Management (ITAM)  dashboards provides access to an assortment of information regarding your CMDB records. For access to this dashboard, you must have the following tables populated:  incident ,  task_sla , and  cmdb_ci .  Customer Success Management (CSM) The  Customer Success Management (CSM)  dashboard allows you to monitor the surveyed health of your customers, the status of your incidents, and whether the contracted service level agreements are meeting expectations.  For access to this dashboard, you must have the following tables populated:  sn_customer_service_case ,  customer_account ,  and  task_sla . You must have the  Customer Service Management  Application installed (Customer Service Management plug-in activated) in your ServiceNow instance. Human Resources (HR)  The  Human Resources (HR)  dashboard provides an overview of the current employees and HR cases in your organization. The dashboard encompasses both company-wide and departmental KPIs including gender distribution, average time to resolve cases, and average length of service.  For access to this dashboard, you must have  the following tables populated:  sn_hr_core_case, sn_hr_core_profile,  and  sys_user . You must have the  Human Resources Application: Core  Application installed (Human Resources plug-in activated) in your ServiceNow instance.