---
title: "Create Jira user"
canonical: "https://docs.perspectium.com/space/Krypton/721109/Create%20Jira%20user"
format: markdown
---
The changes that are sent into Jira will be fired through a Jira user that you will have to create. We recommend creating a  ServiceNow Integration  (or a similarly named) user to handle this. This user will require the proper access to create, edit, assign, comment, etc on your tickets.  To get a better idea of what this entails look at your current  Permission Schemes  under your  Jira Administration > Issues . If you are using the Repeater Agent this is the user that you will be authenticating to your Jira instance with. If you are not using the Repeater Agent you will have to provide the details of this user to Perspectium in order for the Perspectium Integration Mesh to connect to your Jira instance. For more information about how to create a user in Jira, go to  Create a user in Jira .