After completing the initial steps to set up your Freshservice instance for a ServiceBond integration, you will need to bond your Freshservice instance with another app to finish configuring your integration. 


Bond Freshservice with ServiceNow

To sync your Freshservice tickets and map ticket fields with ServiceNow incidents, complete the following procedures:


Create a ServiceNow dynamic share for Freshservice

Create custom ServiceNow outbound table map fields for Freshservice

Update ServiceNow transform map field scripts for Freshservice

Add ServiceNow attachment.uploaded script action for Freshservice


Trying to bond Freshservice with another app?

Contact Perspectium Support for a guided setup.



Similar topics


Contact Perspectium Support


US: 1 888 620 8880

UK: 44 208 068 5953

support@perspectium.com