Meshlet configuration currently requires access to the AWS EC2 instance, where the meshlet is running and custom mappings and configuration files reside. When you need to update a meshlet mapping, i.e. the XML file for mapping ServiceNow to Ivanti, you now have the option to configure the meshlet mappings and configuration settings through an interface in your ServiceNow instance.
You will first need to install the Perspectium update sets to your ServiceNow instance in the following order:
1. Perspectium Core update set
2. Perspectium Meshlet Mapping UI update set
Install and Configure DataSync for ServiceNow
Have an active ServiceBond meshlet
To get started with Meshlet Mapping, you will need to set up your Perspectium portal credentials:
If you want to update the general configurations of your Servicebond meshlet, i.e. RabbitMQ connection, follow these steps:
If you want to update your ServiceBond meshlet field mappings, i.e. map ServiceNow "Work Notes" field to Ivanti "Notes" field, follow these steps:
If you want to update your ServiceBond meshlet value mappings, i.e. ServiceNow "Priority - High" field value to Ivanti "Priority - High" field value, follow these steps: