You can specify users in your ServiceNow instance who will receive email notifications about errors and other events within the DataSync application.
To do so, go to Perspectium > Control and Configuration > Troubleshooting > Error Notification.
These notifications are created as ServiceNow email notifications in order to send emails natively through the instance. Some notifications use notification email scripts for the email's subject and body content. See email notifications and notification email scripts for more information.
Since these notifications use built-in ServiceNow functionality, you can view and change the notifications and their content from the default behavior. This is recommended for advanced users only, as changes may cause the notifications to malfunction. |
To set up error notifications: