Encryption Mode describes how data is encrypted when being shared our of your ServiceNow instance.
The available modes are:
Mode | Description |
---|---|
encrypted | Data is encrypted then base64 encoded |
encrypted_multibyte | Data is base64 encoded then encrypted |
You can change your encryption mode by going to Perspectium > DataSync > Properties.
You can also set the encryption mode when you create a shared queue.
To ensure that foreign language strings are replicated properly between ServiceNow, instances require that encrypted_multibyte encryption mode is selected on the source instance. |
To ensure that foreign language strings are replicated properly to your target database via a SQL DataSync Agent, you must configure your database connection string for UTF-8 character encoding. For example, agent.xml config is modified with <database_parms> for MySQL subscriber to add the parameter characterEncoding=UTF-8.
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