You can sync your ServiceNow attachments by enabling the Include attachments option in your bulk share.

(info) NOTE: 

Prerequisites

(warning) First, you will need to follow the steps to get started with DataSync Express and modify access to the Attachment Document table. Then create a bulk share.

Sync attachments

To sync attachments among your ServiceNow instances, follow these steps:


Access your bulk share

Log into your sharing (source) ServiceNow instance and navigate to Perspectium DataSync Express > DataSync Express > Bulk Share. Then, click into the bulk share that you want to share attachments with.


Include attachments

Click the Additional Settings tab. Then, check the Include attachments box to enable the sharing of attachments to your Perspectium Cloud Database.


Click Update

In the bottom left-hand corner of the form, click Update to save the changes to your bulk share.

(info) NOTE: After enabling the Include attachments option, shared records from the sys_attachment and sys_attachment_doc tables will be put into outbound messages in the Outbound Attachments table before being shared out of your ServiceNow instance.