You can configure the DataSync Agent to send receipts back to your ServiceNow instance at regular intervals and when the DataSync Agent is shut down.

The following directive is required for this Agent configuration:

DirectiveDefault ValueDescription
<receipt_send_interval>1800Indicates the number of seconds in which the Agent will regularly send receipts back to the sharing/publishing instance

(info) NOTE: The default value is set to 30 minutes (1800).


Procedure

To configure the DataSync Agent to send receipts at regular intervals and upon shutdown, follow these steps:

Open agent.xml

In a text editing application, open the agent.xml file in the Perspectium_DataSync_Agent > conf directory that was created upon [[agent_installation|installation of the DataSync Agent.


Add <receipt_send_interval> directive

Add the <receipt_send_interval> opening and closing tags anywhere within <task> tags.


Add value to <receipt_send_interval> directive

Add a value within the <receipt_send_interval> tags to indicate the number of seconds that should elapse before the Agent sends receipts back to your sharing/publishing instance.


Save and close your agent.xml

Save and close the agent.xml file and run the DataSync Agent. The Agent will now send receipts at the interval value you have entered and when the Agent is shut down.