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If a sharing (source) application has custom fields that do not typically exist in ServiceNow table schemas, then you will want to enable the Sync all source fields option within your ServiceNow subscribe in your subscribing (target) instance. Enabling the Sync all source fields option will ensure that any custom or outlying fields in your source instance are properly synced (by inserting missing fields) in your target instance.
NOTE: For the Sync all source fields option, the fields that exist in your source instance and that do not exist in your target instance will be created in your target instance with the initial letter of the field label capitalized only. For example, if you have a field in your source instance labeled custom FIELD, that field will be labeled in your target instance as Custom field.
Prerequisites
First, you will need to install Replicator for ServiceNow and configure a ServiceNow instance as a subscriber.
Procedure
To sync all source fields with the fields in your target ServiceNow instance, follow these steps:
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