Supported Analytics Application
- Tableau
Supported Database
- MySQL
- MSSQL
- Postgres
- Oracle
Prerequisites
First, you will first need to install the Perspectium application into your ServiceNow instance by installing update sets in the following order:
- Perspectium Core update set
- Perspectium ServiceInsight update set
Follow the link to Install and Configure DataSync for ServiceNow.
Then, you will need a supported database and an analytics application (Tableau) installed and connected to your database.
Initial Setup
Upon the initial configurations for viewing your dashboards, you have two options:Option 1: Use your own database and your own self-hosted DataSync Agent.
Option 2: Use a Perspectium-hosted option where the DataSync Agent and a cloud database (MariaDB) will be set up in the Perspectium Integration Mesh.
View your Data in an Analytics Application
Additional Configurations
If you are using Oracle as your database, you will need to do the following: