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In the Create Alert module, you can create alerts to get notifications when the table record count exceeds the specified threshold, and select which available users will receive the email notification. Optionally, you can specify a condition with an encoded query. 

(info) NOTE: Alerts can also be created through the Growth Report module by clicking Create Alert. The fields will automatically be populated. 


Procedure

To start creating alerts, follow these steps: 


UI Steps


UI Step

Navigate to the module 

In your ServiceNow instance, navigate to Perspectium Record Estimator > Monitor > Create Alert.


UI Step

Enter a name 

Enter a name for the alert in the Name field. 


UI Step

Select a table 

Select the table you want the alert to run on in the Table field, and enter a number in the Threshold field that when exceeded will trigger the alert.


UI Step

(Optional) Apply conditions 

Enter an encoded query in the Conditions field, e.g. active=true.


UI Step

Add or delete rows 

Click Add Row to include more tables. 


UI Step

Select the users that will be notified 

Select user(s) that will receive the email notification after an alert is triggered with the Notification Recipients list collector. Choose a user from the Available Users list and click the right arrow to transfer the user to the Selected User(s) list. 


UI Step

Finish creating the alert

Click Create Alert to create the alert notification.