Page History
HTML |
---|
<style>
.release-box {
height: 30px;
width: 100px;
padding-top: 8px;
text-align: center;
border-radius: 5px;
font-weight: bold;
background-color: #8efeb3;
border-color: #FCE28A;
}
.release-box:hover {
cursor: hand;
cursor: pointer;
opacity: .9;
}
</style>
<meta name="robots" content="noindex">
<div class="release-box">
<a href="https://docs.perspectium.com/display/krypton" style="text-decoration: none; color: #FFFFFF; display: block;">
Krypton
</a>
</div> |
Perspectium ServiceBond is an integration solution that helps to automate interactions between a service provider and its customers.
ServiceBond is composed of a ServiceNow native application that is deployed onto a ServiceNow instance of a service provider, along with components in the Perspectium Integration Mesh for message transformation and brokering, as well as a native application on your ITSM platform when available (or a mesh component, Meshlet) that interfaces with your platform.
ServiceBond can automate service requests and case management between service provider and customer systems, manage multiple customers in a single environment securely and at scale, and deliver repeatable customer on-boarding with predefined services. Other features include:
- Common Document Format mapping
- Bulk import or export of customer data e.g. CMDB, Knowledge base, Users
- Publishes once and subscribed by many
- Store and forward
- Same time update sequence guarantee
- Preconfigured zero footprint Meshlet or full featured native application (ServiceNow)
- Support for Flow Designer on ServiceNow for robust triggering