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<style>
.release-box {
	height: 30px; 
	width: 100px; 
	padding-top: 8px;
	text-align: center; 
	border-radius: 5px; 
	font-weight: bold; 
	background-color: #8efeb3;  
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}
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<meta name="robots" content="noindex">

<div class="release-box">
<a href="https://docs.perspectium.com/display/krypton" style="text-decoration: none; color: #FFFFFF; display: block;">
Krypton
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</div>



You can sync your ServiceNow attachments by enabling the Include attachments option in your bulk share.

(info) NOTE: 

  • Attachment deletes are not currently supported through the Include attachments option. 
  • ServiceNow does not support .twb and .twbx attachment.

Prerequisites

(warning) First, you will need to follow the steps to get started with DataSync Expressand modify access to the Attachment Document table. Then create a bulk share. 

Sync attachments

To sync attachments among your ServiceNow instances, follow these steps:

UI Steps


UI Step
Access your bulk share

Create a new Bulk Share

Log into your sharing (source) ServiceNow instance and navigate to Perspectium DataSync Express > DataSync Express > Shares > Bulk Share . Then, click into the bulk share that you want to share attachments with> Create New Bulk Share to create a new bulk share.


UI Step

Include attachments

Click the Additional Settings tab. Then, check the Include attachments box to enable the sharing of attachments to your Perspectium Cloud Databaseattachments.


Click Update
UI Step

In the bottom left-hand corner of the form,

click Update to

save the changes to your bulk share.

(info)NOTE: After enabling the Include attachments option, shared records from the sys_attachment and sys_attachment_doc tables will be put into outbound messages in the Outbound Attachments table before being shared out of your ServiceNow instance.