Versions Compared

Key

  • This line was added.
  • This line was removed.
  • Formatting was changed.


HTML
<style>
.release-box {
	height: 30px; 
	width: 100px; 
	padding-top: 8px;
	text-align: center; 
	border-radius: 5px; 
	font-weight: bold; 
	background-color: #8efeb3;  
	border-color: #FCE28A;
}

.release-box:hover {
  	cursor: hand;
    cursor: pointer;
    opacity: .9; 
}
</style>
<meta name="robots" content="noindex">

<div class="release-box">
<a href="https://docs.perspectium.com/display/krypton" style="text-decoration: none; color: #FFFFFF; display: block;">
Krypton
</a>
</div>



In the Logs module, you can view details on what logging was done within the past 24 hours to help you troubleshoot and debug issues with DataSync ExpressTo access the Perspectium log entries, go to Perspectium DataSync Express > Control and Configuration > Troubleshooting > Logs.



Debug logging 

The Generate debugging logs option will generate debug logs for troubleshooting the DataSync Express application. Debug logs will be generated for scripts in the DataSync Express scope.  To access the debug logging property, go to Perspectium DataSync Express > Control and Configuration > Properties > General Settings. Select the Generate debugging logs and click Save to start generating debug logs. 





Bulk share debug logging 

The Enable debug logging option for bulk shares will start generating logs that will be visible in the Logs module. You may not want to use this if you are running a high volume in production due to the performance impact on your instance.

(info) NOTE: Checking the Enable debug logging option for a bulk share will take precedence over the global logging property.

Anchor
enable+debug+logging
enable+debug+logging

Prerequisites


(warning) First, you will need to follow the steps to create a bulk share

Procedure

To enable debug logging for bulk share, follow these steps:


UI Steps


UI Step

Log into your sharing ServiceNow instance and navigate to Perspectium DataSync ExpressDataSync Express > Shares > Bulk Share > View Bulk Shares.


UI Step

Click the name of the bulk share that you want to enable debug logging for.


UI Step

Click the Advanced option to enable the Advanced tab. Then, go to the Advanced tab and check the Enable debug logging box to start generating debug logs for your share in Perspectium DataSync Express > Control and Configuration > Troubleshooting > Logs.


UI Step

In the bottom left-hand corner of the form, click Update to save your changes.