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Prerequisites First, you will first need to install 3 Perspectium update sets to your ServiceNow instance in the following order: 1. Perspectium Core update set 2. Perspectium ServiceInsight Follow the link to Get Started with DataSync for ServiceNow. After the DataSync application is setup, you will need to Create a ServiceNow shared queue. ProcedureTo setup ServiceInsight to your ServiceNow instance, follow these procedures:
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