Verify if the bulk share scheduled job is actually still running. First, go to System Scheduler > Scheduled Jobs > Scheduled Jobs and see if there is a job with the name Perspectium Replicator Bulk Share <bulk_share_table_name> (Gold and older versions) or Perspectium DataSync Bulk Share <bulk_share_table_name> where <bulk_share_table_name> is the name of the table as selected when creating the bulk share. You can also look at System Diagnostics > Active Transactions (All Nodes) and see if the job with the aforementioned name shows up there. If you don't see the job in either place, then more than likely the job was terminated because the platform cleans up jobs that are running too long in order to conserve resources and prevent memory leaks. You can look in the System Logs > System Log > All and see if there's a log that may indicate why the bulk share job was terminated. Another reason the bulk share job may be terminated is because of System Quota Rules.
To prevent a bulk share from killed, split the bulk share into multiple bulk shares of smaller record counts using filter conditions. This way the bulk share won't run so long to cause the transaction to be terminated. For help splitting up your bulk shares into multiple ones contact support@perspectium.com. |