| HTML |
|---|
<style>
.release-box {
height: 30px;
width: 100px;
padding-top: 8px;
text-align: center;
border-radius: 5px;
font-weight: bold;
background-color: #d4af37;
border-color: #FCE28A;
}
.release-box:hover {
cursor: hand;
cursor: pointer;
opacity: .9;
}
</style>
<meta name="robots" content="noindex">
<div class="release-box">
<a href="https://docs.perspectium.com/display/gold" style="text-decoration: none; color: #FFFFFF; display: block;">
Gold
</a>
</div> |
Freshdesk's Dispatch’r rules are business rules that support service desk workflows by performing predefined actions on newly created tickets. Dispatch'r rules can be used to automatically categorize, prioritize, and/or assign incoming tickets to the right agent in your team, based on the conditions you specify. You will need to create the following 2 Dispatch'r rules to enable the sharing of newly created Freshdesk tickets to your ServiceNow instance.
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Similar topics
| Content by Label |
|---|
| showLabels | false |
|---|
| max | 5 |
|---|
| showSpace | false |
|---|
| sort | modified |
|---|
| cql | label = "freshdesk" and space = currentSpace() |
|---|
|
Contact Perspectium Support
...
US: 1 888 620 8880