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After completing the initial steps to set up Autotask for a ServiceBond integration, you will need to bond Autotask with another app to finish configuring your integration.
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The instructions and information provided are for bonding Autotask with ServiceNow. If you are trying to bond Autotask with another ITSM app, contact Perspectium Support for a guided setup. |
Bond Autotask with ServiceNow
To sync your Autotask tickets and map Autotask ticket fields with ServiceNow incidents, complete the following procedures: