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You can configure the DataSync Agent to send receipts back to your ServiceNow instance at regular intervals and when the DataSync Agent is shut down.
The following directive is required for this Agent configuration:
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NOTE: The default value is set to 30 minutes (1800).
Procedure
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To configure the DataSync Agent to send receipts at regular intervals and upon shutdown, follow these steps:
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Open agent.xml In a text editing application, open the agent.xml file in the Perspectium_Replicator_Agent > conf directory that was created upon [[agent_installation|installation of the Replicator Agent. |
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Add <receipt_send_interval> directive Add the <receipt_send_interval> opening and closing tags anywhere within <task> tags. |
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Add value to <receipt_send_interval> directive Add a value within the <receipt_send_interval> tags to indicate the number of seconds that should elapse before the Agent sends receipts back to your sharing/publishing instance. |
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Save and close your agent.xml Save and close the agent.xml file and run the Replicator Agent. The Agent will now send receipts at the interval value you have entered and when the Agent is shut down. |
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Contact Perspectium Support
US: 1 888 620 8880
UK: 44 208 068 5953
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