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With DataSync, customers share data out to a database that can be queried by a multitude of reporting and analytics tools such as Tableau and Microsoft Power BI.
In some cases, customers will create database views by doing joins and unions of different tables replicated with DataSync to create reports and analytics to meet their business needs. Below are some example database view queries that you may find useful:
Microsoft SQL Server
Query | Use Case | ||||
---|---|---|---|---|---|
|
Below outlines the most commonly used Microsoft SQL Commands utilized with most Perspectium integrations:
JOIN
A Join statement is used to combine data or rows from two or more tables based on a common field between them. The table below outlines the join relationship between two tables and a brief explanation of the use cases.
Query | Use Cases | |||||
---|---|---|---|---|---|---|
LEFT JOIN
| View the users assigned to configuration items | |||||
| Incidents with their SLA | |||||
| View incidents with location | |||||
| View incidents with users by caller | |||||
| For customers that prefer to work with display value fields instead of id. This will join the table based on display name | |||||
| Detecting incidents that have CIs attached | |||||
| View SLAs by parent task table grouping by display number |