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The Shares module contains sharing the different options available for sharing out your data integrationfrom one application to another.
To access these features, go to Perspectium > Perspectium Core > Shares in your ServiceNow instance.
In the following sections, you'll find more context on each type of share, instructions on setting them up, and additional features for using shares.
title | Dynamic Share |
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style | background: white |
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With dynamic shares, you can send records out of your ServiceNow instance as they are created, updated, and/or deleted. Dynamic shares can be configured per ServiceNow table. This setup can be used to control the format, conditions, and destination of data that will be dynamic shared out of your ServiceNow instance.
To access dynamic shares, go to Perspectium > Perspectium Core > Shares. Then, click Dynamic Share.
title | Create a ServiceNow dynamic share |
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style | background: white |
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Creating a dynamic share for a table will allow you to sync records for that table with the records in another application instance.
NOTE: Because this approach uses business rules to trigger sharing records out, if a user is updating records with setWorkflow(false) to turn off executing business rules (including async business rules), records will not be shared. In this case, consider using alternative approaches like Scheduled Sync Up, Scheduled Bulk Shares or Flow.
Prerequisites:
- Follow the steps to Get Started with DataSync for ServiceNow
- Create a ServiceNow shared queue
Instructions:
In your ServiceNow instance, go to Perspectium > Perspectium Core > Shares.Select Dynamic Share.
Select Create New Dynamic Share.
Choose either Business Rule or Flow Designer as your share type. Learn more about share types.
NOTE: This is not editable - if you wish change the share type of this dynamic share once you save, you will have to delete the dynamic share and create a new one.
Enter a name of your new dynamic share in the Name field.
In the Table dropdown, find and select the table which includes the data that you want to dynamic share out of your ServiceNow instance.
Check the Active box to activate your dynamic share.
In the Encryption Method dropdown to select a method to encrypt the data.
Cipher options include:
Encryption Method
Dynamic shared data will...
be encrypted with AES-128.
be encrypted with AES-256.
NOTE: To ensure AES-256 encryption for your data, you will need to create an encryption and decryption key with at least 32 characters in the PSP Properties module.
not be encrypted.
Action
Record data will be shared out of your ServiceNow instance when...
new records are created.
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record data is changed.
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records are deleted.
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When Update or Insert is selected, Create and Update actions will be grayed out and not selectable. Furthermore, when the messages are pushed out to Perspectium Cloud Server, the name field will contain:
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Click the Search icon next to the Target queue field and in the Queues popup, select the shared queue that you want to dynamic share your record data to.
Dynamic Share
Send records out of your instance as they are created, updated, and/or deleted.
Bulk Share
Send a snapshot of data at a point in time from your instance.
Scheduled Bulk Shares
Schedule one or more bulk shares to run at a time you choose.
Group Share
Select the tables you want to share and control them in one location.