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Related lists are records that have relationships to the records of the selected table. For example, if you view a Computer (cmdb_ci_computer) record, you will see the related lists at the bottom that show relationships to Software Instances (i.e. the installed_on field on the cmdb_software_instance table is a reference to the cmdb_ci_computer table) and Storage Devices (cmdb_ci_storage_device) among other relationships. With the Share Related Lists option on bulk shares, you can choose to share the related records from Software Instances and Storage Devices as well.
You can share related list records, in addition to your choice of one of the main share options:
Prerequisites
As a part of bulk share, customers can now share out records from one or more related lists of the table being bulk shared.
Prerequisites
First, you will need to install DataSync for ServiceNow and run the Perspectium Finish Install scripts.
You will also need to create a shared queue.
Procedure
To start selecting which related records you want to share, follow the procedures below:
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