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Helium
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To manually get started with your DataSync Agent integration, you will need to install the DataSync Agent and create dynamic shares or bulk shares in your ServiceNow instance.

Procedure

To manually set up DataSync Agent, follow these steps:

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UI Steps


UI Step

Install

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DataSync for ServiceNow

Follow the steps to install

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DataSync for ServiceNow.


UI Step

Create a dynamic share or bulk share

Create a ServiceNow dynamic share or bulk share to enable the sharing of data from ServiceNow to your on-premises database or application.


UI Step

Install & configure a Perspectium agent

If sharing your ServiceNow data to an on-premises database, follow the steps to install the DataSync Agent and configure your agent.xml configuration file to start sharing data.

If sharing your ServiceNow data to an on-premises application, follow the steps to set up the Repeater Agent.


UI Step

Configure your on-

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premise application

If sharing your ServiceNow data to an on-premises

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application, you will need to contact Perspectium Support to ensure that your application is properly set up to accept inbound data.

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Contact Perspectium Support

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US: 1 888 620 8880

UK: 44 208 068 5953

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