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.release-box {
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width: 100px;
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text-align: center;
border-radius: 5px;
font-weight: bold;
background-color: #8efeb3;
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<a href="https://docs.perspectium.com/display/krypton" style="text-decoration: none; color: #FFFFFF; display: block;">
Krypton
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The Correlation Id custom field in Jira will allow for the bonding of a ServiceNow incident with a Jira issue. This needs to be done to ensure that both ServiceNow and Jira can identify the issues/incidents being replicated. View the Atlassian documentation for general information on creating or configuring a custom field.
Prerequisites
You will need a Jira account with Administrative access to your Jira instance or the project you wish to share from
Procedure
To create the custom field in Jira, follow these steps:
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NOTE: If you are using any other custom fields that you wish to be replicated, provide Perspectium Support with the exact name of the field, the type of field, and the field's customFieldId. |