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Krypton
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Bulk shares allow for one-time sharing of ServiceNow records. Bulk shares can contain conditions and can also be configured to contain a group of scheduled bulk shares to be run in an order that you can specify.


Prerequisites

(warning) You will need to install the Perspectium DataSync Express application.


Procedure

To create a DataSync Express bulk share, follow these steps:


UI Tab
title58.0.20


UI Steps


UI Step

Navigate to Bulk Share

In ServiceNow's left side navigation window, navigate to Perspectium DataSync Express > DataSync Express >  > Shares > Create New Bulk Share or simply type and then click on Bulk Share.

UI Step

Click New

At the top of the form next to Bulk Shares, click the New button. 

UI Step

Enter a bulk share name

In the Name field, type any name for your bulk share.

UI Step

Choose a table

Click the dropdown next to Table. Then, search for and choose the table whose data you want to bulk share out.

UI Step

Execute your bulk share

Click the Save button at the bottom of the form to save the configurations for your bulk share. Once your bulk share configurations have been saved, you can click back into the bulk share record and click the Execute Now button at the bottom of the form to bulk share out the specified records immediately. Alternatively, you can choose to run a bulk share at specified interval(s) by creating a scheduled bulk share.

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(info) NOTE: 

  • After creating a bulk share, data from your ServiceNow instance should start automatically syncing with the Perspectium Cloud database. 
  • Some special characters present in the outbound message created by the bulk share may not be read properly on the Perspectium Cloud Database. 
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Info

You will see the Simple view of the bulk share configuration form the first time you create a new bulk share. The Simple view shows the primary options available for configuring a bulk share. To see all options available, click on the Standard view option available under Related Links at the bottom to toggle over to the Standard view of the form.

(info) NOTE: Switching from Simple view to Standard view does not carry any configurations over. Once you have switched over to Standard view on a bulk share that has been saved, you cannot change back to the Simple view so as to prevent accidentally disabling any features you selected on the Standard view.

UI Steps
UI Step

Navigate to Bulk Share

In ServiceNow's left side navigation window, navigate to Perspectium DataSync Express > DataSync Express > Bulk Share or simply type and then click on Bulk Share.

UI Step

Click New

At the top of the form next to Bulk Shares, click the New button. 



UI Step

Enter a bulk share name

In the Name field, type any name for your bulk share.


UI Step

Choose a table

Click the dropdown next to Table. Then, search for and choose the table whose data you want to bulk share out.


Choose an encryption method

Scroll down to the Additional Settings tab. Choose a method to encrypt the data that will be shared out from the Encryption Method dropdown. Cipher options include:

UI Step
Encryption MethodBulk shared data will...
TripleDESbe encrypted with Triple DES.
AES128

be encrypted with AES-128.

Base64 Encode Onlyhave Base64 encoding only.
Unencryptednot be encrypted.

Specify the Sharing setup for how records to be shared out when the bulk share is executed.


UI Step

Choose a target queue

Click the Search icon next to the Target queue field and in the Queues popup, select the shared queue that you want to bulk share your record data to.


UI Step

Optionally configure other options

Configure additional features such as Table Maps and Before/After share scripts (see the navigation menu on the left for additional bulk share options).


UI Step

Execute your bulk share

Click the Save button at the bottom of the form to save the configurations for your bulk share. Once your bulk share configurations have been saved, you can click back into the bulk share record and click the Execute Now button at the bottom of the form to bulk share out the specified records immediately. Alternatively, you can choose to run a bulk share at specified interval(s) by creating a scheduled bulk share.

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(info) NOTE: 

  • After creating a bulk share, data from your ServiceNow instance should start automatically syncing with the Perspectium Cloud database. To ensure that your database meets the requirements for your DataSync Express integration, see Agent Requirements.
  • Some special characters present in the outbound message created by the bulk share may not be read properly on the Perspectium Cloud Database. 
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