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ServiceNow table maps handle the transformation of data being shared out of your ServiceNow instance. To ensure that the data being shared out of your ServiceNow instance is transformed correctly before it reaches its destination in Jira, you will need to make some changes to the scripts that handle the correlation of data from ServiceNow to Jira in the Incident to Common Incident (Jira) table map.
Procedure
To modify for the Incident to Common Incident (Jira) table map in ServiceNow for your multi-app ServiceBond integration, follow these steps:
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Next steps
Create Salesforce and Jira assignment groups in ServiceNow (multi-app integration)
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