Freshservice is aServiceBond service management platform that you can integrate ServiceBond for Freshservice allows you to integrate your Freshservice platform with other Perspectium-supported ITSM applications via the Perspectium ServiceBond Integration method. Multidirectional sharing can be configured so that the data in your Freshservice instance is sent

This means you can configure seamless multidirectional sharing to send data in Freshservice back and forth to other ITSM apps via the Perspectium Mesh and without the need for a traditional swivel-chair integration approachapplications.

Get started with ServiceBond for Freshservice

Learn how to To set up your Freshservice instance for a ServiceBond integration, you need to create a custom ticket field to sync data with other Perspectium-supported ITSM apps.applications, as well as some workflows using the Workflow Automator.

Here's how to get started with your Freshservice ServiceBond integration:

1. Create custom Freshservice ticket fields

2. Create Freshservice workflows

3. Bond Freshservice with another app