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After completing the initial steps to set up Azure DevOps Zendesk for a ServiceBond a ServiceBond integration, you will need to bond Azure DevOps Zendesk with another app to finish configuring your integration. 



Info

The instructions and information provided are for bonding Azure DevOps Zendesk with ServiceNow. If you are trying to bond Azure DevOps bond Zendesk with another ITSM app, contact Perspectium Support for a guided setup.



Bond

Azure DevOps

Zendesk with ServiceNow

To sync your Azure DevOps tasks and map Azure DevOps task fields Zendesk tickets with ServiceNow recordsincidents, complete the following procedures:

UI Steps


UI Step

Create a ServiceNow dynamic share 


UI Step

Create a ServiceNow subscribed queue 


UI Step

Add and edit ServiceNow outbound table map fields


UI Step

Add and edit ServiceNow transform map scripts






Trying to bond

Azure DevOps

Zendesk with another app?

Contact Perspectium Support for a guided setup.