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The DataSync Agent can be configured to decrypt messages that have been published from a ServiceNow instance that is leveraging the ServiceNow Edge Encryption featureServiceNow records with data encrypted using Edge Encryption. Perspectium provides support for records encrypted using the Standard AES-128 and Standard AES-256 options.


Prerequisites


(warning) First, you will need to set up one of the Perspectium DataSync Agents.

(warning)  You should stop running your DataSync Agent before making any Agent configuration changes.


The Edge Decryption plugin will decrypt Edge Encrypted replicated datas when shared to the DataSync AgentDataSync Agent provides a plugin to support decrypting data that is edge encrypted. In order to support decryptiondecrypt this, you will need the following:

  1. Edge Encryption enabled in your ServiceNow instance 

  2. Set up the encryption configurations (see above, Edge Encryption ) proxy server installed and configured

  3. Keystore containing the encryption key must be saved locally or in an Azure Key Vault

With this information available, add the following configuration directives to your task definition within your agent.xml file:

UI Text Box
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All attributes are required to access the key vault and open the keystore from the Azure vault.  

If the keystore containing the encryption key is saved in an Azure Key Vault, add the following:

DirectiveParametersRequired?Example Value
<plugin>

Plugin that will decrypt Edge Encrypted replicated datas.

ParameterDescription
keystore

Specifies where the keystore is located. Value: azure

vault_tenant

tenant_id for the vault Azure Key Vault containing the keystore

vault_url

URL to the Azure KeyVaultKey Vault

vault_principal

principal_id for the KeyVaultAzure Key Vault

principal_secret

password for the KeyVaultAzure Key Vault

secret_name

Name of the keystore

keystore_passwordpassword for the keystore
keystore_alias

Name of the key alias

alias_password

Password for the key


Code Block
<config>
	<agent>
		<subscribe>
			<task> 
				...
				<plugin keystore="azure"
                 vault_tenant="VAULT_TENANT_GOES_HERE" 
                 vault_url="VAULT_URL_GOES_HERE"
                 vault_principal="VAULT_PRINCIPAL_GOES_HERE" 
                 principal_secret="PRINCIPAL_SECRET_GOES_HERE" 
                 secret_name="SECRET_NAME_GOES_HERE"
                 keystore_password="KEYSTORE_PASSWORD_GOES_HERE" 
                 keystore_alias="KEYSTORE_ALIAS_GOES_HERE" 
  				 alias_password="ALIAS_PASSWORD_GOES_HERE">com.perspectium.replicator.sql.plugin.SQLSubscriberDecryptColumnPlugin</plugin>

			</task>
		</subscribe>
	</agent>
</config>


YesSee example below.

Example of agent.xml

Code Block
languagexml
themeEclipse
<?xml version="1.0" encoding="ISO-8859-1" ?>
<config>
    <agent>
        <max_reads_per_connect>1</max_reads_per_connect>
        <polling_interval>5</polling_interval>
        <test_mode/>
        <subscribe>
            <task>
                <polling_interval>5</polling_interval>
                <task_name>oracle_subscriber_automated_test</task_name>
                <handler>com.perspectium.replicator.sql.SQLSubscriber</handler>
                <decryption_key>some_decryption_key_here</decryption_key>
                <message_connection user="USER" password="PASSWORD" queue="psp.out.replicator.dev1234">https://URL.perspectium.net</message_connection>
                <use_cache/>
                <instance_connection user="USER" password="PASSWORD">https://dev1234.service-now.com</instance_connection>
                <database_type>sqlserver</database_type>
                <database_port>1234</database_port>
                <database_server>SERVER_URL</database_server>
                <database_user>USER</database_user>
                <database_password>PASSWORD</database_password>
                <database_parms>lockTimeout=15000;queryTimeout=15</database_parms>
                <database>DATABASE_NAME</database>
                <skip_columns_log_interval>200</skip_columns_log_interval>
				<plugins>
					<plugin keystore="azure"
                            vault_tenant="12345678-ab12-ab12-ab12-123456789ab"
                            vault_url="https://url.vault.azure.net/"
                            vault_principal="12345678-ab12-ab12-ab12-123456789ab"
                            principal_secret="3213156165-adasdasd_a1s5d6a5s1d6a"
                            secret_name="some_secret_name"
							keystore_password="efg123"
                            keystore_alias="128bitkey"
                            alias_password="abc123">com.perspectium.replicator.sql.plugin.SQLSubscriberDecryptColumnPlugin</plugin>
        </task>
    </subscribe>
    <share>
        <task>
            <task_name>attachment_processor</task_name>
            <handler>com.perspectium.replicator.sql.subscriber.edge.SysAttachmentHandler</handler>
            <encryption_key>some_encryption_key_here</encryption_key>
            <message_connection user="USER" password="PASSWORD" queue="psp.out.replicator.dev5678">https://URL.perspectium.net</message_connection>
            <polling_interval>60</polling_interval>
            <max_writes_per_connect>1</max_writes_per_connect>
            <skip_queue/>
            <skip_report/>
            <topic>topic_here</topic>
            <type>type_here</type>
            <key>key_here</key>
            <name/>
            <database_type>sqlserver</database_type>
            <database_port>1234</database_port>
            <database_server>SERVER_URL</database_server>
            <database_user>USER</database_user>
            <database_password>PASSWORD</database_password>
            <database_parms>lockTimeout=15000;queryTimeout=15</database_parms>
            <database>DATABASE_NAME</database>

            <edge_encryption
                    keystore="azure"
                    vault_tenant="12345678-ab12-ab12-ab12-123456789ab"
                    vault_url="https://url.vault.azure.net/"
                    vault_principal="12345678-ab12-ab12-ab12-123456789ab"
                    principal_secret="3213156165-adasdasd_a1s5d6a5s1d6a"
                    secret_name="some_secret_name"
					keystore_password="efg123"
					keystore_alias="128bitkey"
					alias_password="abc123">true</edge_encryption>
        </task>
    </share>
</agent>
</config>


If the keystore containing the encryption key is saved locally, add the following:

DirectiveDescriptionRequired?Example Value
<plugin>

Plugin that will decrypt Edge Encrypted replicated datas.

ParameterDescription
keystore

Specifies where the keystore is located. Value: local.

keystore_path

File path to the keystore

keystore_passwordPassword for the keystore
keystore_alias

Name of the key alias

alias_password

Password for the key


Code Block
<config>
	<agent>
		<subscribe>
			<task> 
				...
				<plugin keystore="local"
                keystore_path="KEYSTORE_PATH_GOES_HERE"
                keystore_password="KEYSTORE_PASSWORD_GOES_HERE" 
                keystore_alias="KEYSTORE_ALIAS_GOES_HERE"
 				alias_password="ALIAS_PASSWORD_GOES_HERE">com.perspectium.replicator.sql.plugin.SQLSubscriberDecryptColumnPlugin</plugin>
			</task>
		</subscribe>
	</agent>
</config>


YesSee example below.

Example of agent.xml

Code Block
languagexml
themeEclipse
<?xml version="1.0" encoding="ISO-8859-1" ?>
<config>
    <agent>
        <max_reads_per_connect>1</max_reads_per_connect>
        <polling_interval>5</polling_interval>
        <test_mode/>
        <subscribe>
            <task>
                <polling_interval>5</polling_interval>
                <task_name>oracle_subscriber_automated_test</task_name>
                <handler>com.perspectium.replicator.sql.SQLSubscriber</handler>
                <decryption_key>some_decryption_key_here</decryption_key>
                <message_connection user="USER" password="PASSWORD" queue="psp.out.replicator.dev1234">https://URL.perspectium.net</message_connection>
                <use_cache/>
                <instance_connection user="USER" password="PASSWORD">https://dev1234.service-now.com</instance_connection>
                <database_type>sqlserver</database_type>
                <database_port>1234</database_port>
                <database_server>SERVER_URL</database_server>
                <database_user>USER</database_user>
                <database_password>PASSWORD</database_password>
                <database_parms>lockTimeout=15000;queryTimeout=15</database_parms>
                <database>DATABASE_NAME</database>
                <skip_columns_log_interval>200</skip_columns_log_interval>
				<plugins>
					<plugin keystore="azure"
                            vault_tenant="12345678-ab12-ab12-ab12-123456789ab"
                            vault_url="https://url.vault.azure.net/"
                            vault_principal="12345678-ab12-ab12-ab12-123456789ab"
                            principal_secret="3213156165-adasdasd_a1s5d6a5s1d6a"
                            secret_name="some_secret_name"
							keystore_password="efg123"
                            keystore_alias="128bitkey"
                            alias_password="abc123">com.perspectium.replicator.sql.plugin.SQLSubscriberDecryptColumnPlugin</plugin>
        </task>
    </subscribe>
    <share>
        <task>
            <task_name>attachment_processor</task_name>
            <handler>com.perspectium.replicator.sql.subscriber.edge.SysAttachmentHandler</handler>
            <encryption_key>some_encryption_key_here</encryption_key>
            <message_connection user="USER" password="PASSWORD" queue="psp.out.replicator.dev5678">https://URL.perspectium.net</message_connection>
            <polling_interval>60</polling_interval>
            <max_writes_per_connect>1</max_writes_per_connect>
            <skip_queue/>
            <skip_report/>
            <topic>topic_here</topic>
            <type>type_here</type>
            <key>key_here</key>
            <name/>
            <database_type>sqlserver</database_type>
            <database_port>1234</database_port>
            <database_server>SERVER_URL</database_server>
            <database_user>USER</database_user>
            <database_password>PASSWORD</database_password>
            <database_parms>lockTimeout=15000;queryTimeout=15</database_parms>
            <database>DATABASE_NAME</database>

            <edge_encryption
                    keystore="azure"
                    vault_tenant="12345678-ab12-ab12-ab12-123456789ab"
                    vault_url="https://url.vault.azure.net/"
                    vault_principal="12345678-ab12-ab12-ab12-123456789ab"
                    principal_secret="3213156165-adasdasd_a1s5d6a5s1d6a"
                    secret_name="some_secret_name"
					keystore_password="efg123"
					keystore_alias="128bitkey"
					alias_password="abc123">true</edge_encryption>
        </task>
    </share>
</agent>
</config>


If you want to use attachment handling with edge encryption, see Attachment Handler.



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