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Perspectium DataSync for ServiceNow runs several scheduled jobs in the background of your instance. To view the scheduled jobs associated with Perspectium DataSync in your ServiceNow instance, navigate to PerspectiumControl and ConfigurationAll Scheduled Jobs.

However, if Perspectium scheduled jobs start to affect your instance's performance, you may want to stop your Perspectium scheduled jobs and then start them again.  

Stopping and starting your Perspectium scheduled jobs

Here's how:

Go to Perspectium > To stop your Perspectium scheduled jobs, click the Stop All Jobs module under Perspectium > Control and Configuration > Start / Stop All Jobs. Read through what will be done and what will not be done on the resulting page, and then click Confirm to stop all of your Perspectium scheduled jobs.To start your Perspectium scheduled jobs, click the Start All Jobs module under Perspectium > Control and Configuration > Start / Stop All Jobs. Read through what will be done and what will not be done on the resulting page, and then click Confirm to start all of your Perspectium scheduled jobs.Then, click Stop All Jobs or Start All Jobs

On the resulting page, make sure to read through what will and won't be done. If it all looks good, click Confirm


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To use this feature, you will need the Admin role. See ServiceNow Roles on how to assign roles. 

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