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Here's what's new with the Perspectium products 




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Perspectium application for ServiceNow Helium release 

The Helium release of the Perspectium application for ServiceNow is available. See the release notes for what's new, enhanced or fixed for the Helium release!


DataSync Agent Helium release 

The Helium release for DataSync Agent is available.See the release notes for what's new, enhanced or fixed for the Helium release!


(warning) ServiceNow Quebec GlideEncrypter() issue (warning)

In ServiceNow instances with Quebec, obfuscated fields values such as passwords are altered due to issues with GlideEncrypter(). This issue will occur for all versions of the Perspectium application for ServiceNow.

ServiceNow has an open problem (PRB1480906) in their system that will be closely monitored by Perspectium. Ensure your ServiceNow instance will be patched for this problem if upgrading to Quebec.


UI Expand
titleVerify if your Quebec instance has a properly functioning GlideEncrypter


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UI Steps
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UI Step

Log in to your ServiceNow instance with admin privileges.


UI Step

In the Filter Navigator, type in Scripts - Background.


UI Step

Run the following script:

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var ge = new GlideEncrypter();
var plainText = "TheSome cowencryption jumped over the moonkey here";
var encrypted = ge.encrypt(plainText);
gs.print("Encrypting: " + plainText + ", and got: " + encrypted);
var decrypted = ge.decrypt(encrypted);
gs.print("Decrypting: " + encrypted + ", and got: " + decrypted);


If the result is successful, you will see the following:

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*** Script: Encrypting: Some encryption key here, and got: plzF5fF0yab+qzzglBWoW+co191O2CUx+3l9W2kqQdA=
*** Script: Decrypting: plzF5fF0yab+qzzglBWoW+co191O2CUx+3l9W2kqQdA=, and got: Some encryption key here


if the result is NOT successful, there will be an error displayed with a large stack trace in the ServiceNow System Logs.








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