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HTML
<style>
.release-box {
	height: 30px; 
	width: 100px; 
	padding-top: 8px;
	text-align: center; 
	border-radius: 5px; 
	font-weight: bold; 
	background-color: #d4af37;  
	border-color: #FCE28A;
}

.release-box:hover {
  	cursor: hand;
    cursor: pointer;
    opacity: .9; 
}
</style>
<meta name="robots" content="noindex">

<div class="release-box">
<a href="https://docs.perspectium.com/display/gold" style="text-decoration: none; color: #FFFFFF; display: block;">
Gold
</a>
</div>



Prerequisites

(warning) First, install Observer for ServiceNow.


Procedure

To make changes to the Observer properties, follow these steps:

UI Steps


UI Step

Navigate to Perspectium Observer Properties

Log into your ServiceNow instance and navigate to Perspectium > Observer > Properties.


UI Step

Enable all script actions

To enable all script actions when running Start All Jobs for Observer, select Enable all script actions when running Start All Jobs


If not selected, then any script actions that are disabled will not be automatically restarted when Start All Jobs is ran.


UI Step

Enable / Disable other properties

PropertyDescription
Enable limiting the maximum number of Observer messages in the Outbound MessagesLimit the number of Observer messages in your outbound message with a specified number.
Enable a time period daily when Observer will not send data

Only allows data to be sent over to your Observer at a specified time. 

Include usernames/email addresses in top ten health check results

Allow user names and email addresses to be included in data sent to the Integration Mesh for displaying in the Observer Health Check.

Since the Health Check queries for metrics from your instance like top ten SQL queries ran, these queries can include your username or email address in there and will be sent to the Mesh if you select this feature.

Otherwise these metrics will be sent with a generic metric name such as Slow SQL query 3 if this feature is not selected.



UI Step

Prevent script actions from being re-enabled (Optional)

If you want certain script action to not be recreated when running Start All Jobs, you can prepend "X_" to the tag of the corresponding Event Subscription






Similar topics

Content by Label
showLabelsfalse
max5
showSpacefalse
sortmodified
cqllabel in ("observer-for-servicenow","get-started") and space = currentSpace()



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support@perspectium.com