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Choosing Flow Designer for dynamic shares makes use of ServiceNow’s Flow Designer to create a flow that will send records out of your ServiceNow instance as they are created and/or updated.
Because business rules may not always trigger when records are created and/or updated (due to changes done utilizing a script where setWorkflow is set to false to disable running business rules), this option is an alternative to ensure these changes are captured and shared out of your instance.
For more information, see ServiceNow Flow Designer and setWorkflow.
NOTE: In ServiceNow Orlando release, SLA Task has its own application trigger. You cannot create a dynamic share using SLA Task Application Trigger. However, you can still select task_sla in the dynamic share's table field. The flow designer record for SLA Task will not be accessible, however, the dynamic share will still apply. Because of how flows and business rules are created in ServiceNow, dynamic shares created with Flow Designer cannot be changed to a dynamic share created with a business rule (and vice versa). You will have to delete the dynamic share and create a new one if you want to change the dynamic share from one approach to the other.
Prerequisites
First, you will need to install DataSync for ServiceNow and run the Perspectium Finish Install scripts.
Then, you will need to set your initial Perspectium & Replicator properties.
You will also need to create a shared queue.
Setup a dynamic share using
flowFlow
To dynamic share data with the Using Flow option, follow these steps:
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Known Issues
- Group share will only create dynamic share with a business rule approach, choosing flow is not yet an option for group share.
- The information message states a delete action for the flow approach. Flow designer DOES NOT support deletes.
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