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To improve performance, database indexes have been added to Perspectium's tables in ServiceNow.  These indexes are included as part of the application and are documented below.

If an index was not created when the application was installed in your ServiceNow instance, you can manually create an index


Table

Outbound and inbound message queues in ServiceNow requires indexes to be added in order for Replicator to function optimally. The following table documents all the tables and the indexes that need to be created by an administrator of your ServiceNow instance.

To create a table index, refer to index creation guideline for ServiceNow. 

PSP Replicate Conf _replicate_conf)replicate_confactive, sync_direction, table_name
TableIndex NameTypeFields
PSP Out Message tables (psp_out_message, u_psp_attachment_out_message, u_psp_audit_out_message, u_psp_observer_out_message)psp_out_querycomposite, non-unique

State (state)

Target Queue (u_target_queue)

Created (sys_created_on)

PSP Out Message tables (psp_out_message, u_psp_attachment_out_message, u_psp_audit_out_message, u_psp_observer_out_message)psp_out_query3single, non-uniqueSequence (u_sequence)
PSP Out Message tables (psp_out_message, u_psp_attachment_out_message, u_psp_audit_out_message, u_psp_observer_out_message)psp_out_query4composite, non-unique

Created (sys_created_on)

Sequence (u_sequence)

PSP In Message (psp_in_message)psp_in_querysingle, non-unique

Created (sys_created_on)

, name, key,

Name (name)

Key (key)

Sequence (u_sequence)

PSP In Message (psp_in_message)psp_in_query2single, non-uniqueState (state)
PSP Log Message (u_psp_log_message)psp_log_querysingle, non-uniqueCreated (sys_created_on)
PSP Log Message (u_psp_log_message)psp_log_query2composite, non-unique

Created (sys_created_on)

Type (u_type)

PSP Properties (u_psp_properties)single, non-uniqueName (u_name)
Replicator Configurations (psp_replicate_conf)single, non-unique

Active (active)

Direction (sync_direction)

Table (table_name)

Receipt (u_psp_receipt)_properties_u_namesingle, non-uniqueName Share Record (u_nameshare_record)
Receipt (u_psp_receipt)single, non-uniqueSource Record (u_source_record)
Receipt (u_psp_receipt)single, non-uniqueCreated (sys_created_on)
Receipt (u_psp_receipt)composite, non-unique

Delivery Status (u_delivery_status)

Is Retrying (u_is_retrying)

Receipt (u_psp_receipt)composite, non-unique

Type (u_type)

Batch Source (u_batch_source)

Batch Type (u_batch_type)




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