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Bulk subscribes allow the user to query specified tables in a target ServiceNow instance, and the results will be synced in the subscribing instance. Bulk subscribes can also contain conditions that will be used to filter the resulting records in the target instance.

Prerequisites

(warning) First, you will need to install Replicator for ServiceNow and run the Finish Install scripts.

(warning) You will also need to create a shared queue.

Procedure

To create a ServiceNow bulk subscribe, follow these steps:

UI Steps


UI Step

Navigate to Bulk Subscribe

In ServiceNow's left side navigation window, navigate to Perspectium > Replicator > Bulk Subscribe or simply type and then click on Bulk Subscribe.


UI Step

Click New

At the top of the form next to Bulk Configurations, click the New button. 


UI Step

Enter a bulk subscribe name

In the Name field, type any name for your bulk subscribe.


UI Step

Choose a table

Click the dropdown next to Table. Then, search for and choose the table whose data you want to subscribe to.


UI Step

Choose a target queue

Under the Additional Settings tab, click the  icon next to the Target queue field. In the Queues popup, choose the shared queue that you want to send the subscribing command messages to. 


UI Step

Add a query

Under the Additional Settings tab, in the Query String field, you can add conditions for the meshlet to use when getting records from the target instance. The filter conditions must be entered as ServiceNow encoded query strings.


UI Step

Execute your bulk subscribe

Click the Save button at the bottom of the form to save the configurations for your bulk subscribe. Once your bulk subscribe configurations have been saved, you can click back into the bulk subscribe record and click the Get Records button at the bottom of the form to send a command message to trigger the meshlet to query the target instance for records. Alternatively, you can choose to run a bulk subscribe at specified interval(s) by creating a scheduled bulk subscribeconfiguration.





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