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The Use Flow feature for dynamic shares makes use of ServiceNow’s Flow Designer to create a flow that will send records out of your ServiceNow instance as they are created and/or updated.

Because business rules may not always trigger when records are created and/or updated (because the changes are done utilizing a script where setWorkflow is set to false to disable running business rules), this option is an alternative to ensure these changes are captured and shared out of your instance. 

For more information, see ServiceNow Flow Designer and setWorkflow.

Prerequisites


(warning) First, you will need to install Replicator for ServiceNow, run the Finish Install scripts, and set your initial Perspectium & Replicator properties.

(warning) You will also (warning) First, you will need tocreate a dynamic shareshared queue.

Setup a dynamic share using flow


To dynamic share data with the Using Flow option, follow these steps:

UI Steps


UI Step

Log into your sharing ServiceNow instance and navigate to Perspectium > Replicator > Dynamic Share.


UI Step

Select Flow Designer and submit.

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UI Step

Type a dynamic share name

In the Name field, type any name for your dynamic share.


UI Step

Choose a table to dynamic share

Click the name of the dynamic share that you want to enable sharing on non-interactive updates for.

UI Step

Under the Trigger Conditions tab, check the Use Flow box to start dynamic sharing records utilizing a flow.

the dropdown next to Table. Then, search for and choose the table whose data you want to dynamic share out of your ServiceNow instance.


UI Step

Make your dynamic share active

Check the Active box to activate your dynamic share and start sharing out record data dynamically.


UI Step

Choose an encryption method

Choose a method to encrypt the data that will be shared out from the Encryption Method dropdown. Cipher options include:

Encryption MethodDynamic shared data will...
TripleDESbe encrypted with Triple DES.
AES128

be encrypted with AES-128.

AES256

be encrypted with AES-256.

(info) NOTE: To ensure AES-256 encryption for your data, you will need to create an encryption and decryption key with at least 32 characters in the PSP Properties module.

Base64 Encode Onlyhave Base64 encoding only.
Unencryptednot be encrypted.



UI Step

Choose your trigger conditions

Scroll down to the Trigger Conditions tab and check any or all of the following boxes:

ActionRecord data will be shared out of your ServiceNow instance when...
Createnew records are created.
Updaterecord data is changed.



UI Step

Choose a target queue

Click the Additional Settings tab and then click the Image Added icon next to the Target queue field. In the Queues popup, choose the shared queue that you want to dynamic share your record data to.


UI Step

Click Submit

Click the Submit button at the bottom of the form to save the configurations for your dynamic share

UI Step

In the upper right-hand corner of the form, click Update to save your changes.

(info) NOTE: Once the dynamic share is created with Use Flow checked, every field, except Active, will be read-only.  You can only use the Active field to enable or disable the flow created with this dynamic share.  Because of the way flows are created in the ServiceNow platform, for any other changes to the flow, you will have to either manually modify the flow directly (using the View Flow Designer UI action option available in the dynamic share's Related Links section) or delete the dynamic share (which will delete the flow it has created) and re-create the dynamic share.

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UK: 44 208 068 5953

support@perspectium.com