The procedures below is just one of the common ways to get started with Perspectium DataSync. How you will set up your environment will depend on which type of DataSync integration you are doing. The example below shows you how to set up your ServiceNow instance with the Perspectium for ServiceNow application and how to set up DataSync Agent to your own environment. 

For other ways to get started with DataSync, click here or contact Perspectium Support


Prerequisites


(warning) First, request for the downloadable link for Perspectium for ServiceNow application.

(warning) Make sure that the device you are installing the DataSync Agent on meets these basic requirements.

(warning) You will also need to request the Agent Installer from Perspectium Support.

(warning) You will need the following information from Perspectium Support:

  • Perspectium Integration Mesh (MBS) server URL
  • Integration Mesh (MBS) username
  • Integration Mesh (MBS) password


Procedure

To get started with setting up your ServiceNow instance with Perspectium for ServiceNow and to set up DataSync Agent to your own environment, follow the procedures below:


ServiceNow Perspectium Application 


Download Perspectium for ServiceNow (Replicator) 

Download the update set for Perspectium for ServiceNow with the link sent to you from Perspectium Support.

Perspectium DataSync Agent 

(info) NOTE: The DataSync Agent can be installed on the Database server or on a stand-alone system. 


Download DataSync Agent

Download DataSync Agent with the Agent Installer sent to you from Perspectium Support.

Install the DataSync Agent

Follow the procedures listed to the link above. After completing the installation, follow the step to Validate your Agent configuration. Although this is optional, it is highly recommend to confirm that your Agent is configured correctly. Running the validateConfiguration tool will run three functional checks to ensure your agent can connect to your ServiceNow instance schema, can connect to the Perspectium Mesh (HTTPS/443), and can connect to your database server.