Version
Release Date: April 28, 2021
NOTE: ServiceInsight 6.0.1 does not require the 6.0.0 version in your ServiceNow instance, only the Perspectium Core Helium update set.
Bug Fixes |
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The ServiceInsight portal url property no longer points to the incorrect Perspectium Portal url. |
Release Date: March 25, 2021
New Features |
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| With ServiceInsight installed, you will be able to gain access to Tableau dashboards displaying KPIs for ITSM, HR, CSM, and ITOM/ITAM |
| Easily create Group Shares and download Tableau dashboards from your ServiceNow instance with ServiceInsight |
| Once ServiceInsight setup is complete, you will have Group Shares that will run automatically based on the share schedule selected and populate the tables necessary for the dashboards |
| View your previously created ServiceInsight entries for easy access to your Group Shares and corresponding Tableau dashboards |