Freshdesk is a customer-facing service desk platform that you can integrate with your ServiceNow instance via the Service Gateway integration framework. Multidirectional sharing can be configured so that the data in your Freshdesk instance is sent back and forth to Perspectium-supported apps via the Perspectium Mesh and without the need for a traditional swivel-chair integration approach.
Get started with Service Gateway for Freshdesk
Learn how to sync your Freshdesk ITSM data with other Perspectium-supported apps via a Service Gateway integration.
