In the Create Alert module, you can create alerts to get notifications when the table record count exceeds the specified threshold, and select which available users will receive the email notification. Optionally, you can specify a condition with an encoded query.
NOTE: Alerts can also be created through the Growth Report module by clicking Create Alert. The fields will automatically be populated.
Procedure
To start creating alerts, follow these steps:
Navigate to the module
In your ServiceNow instance, navigate to Perspectium Record Estimator > Monitor > Create Alert.
Enter a name
Enter a name for the alert in the Name field.
Select a table
Select the table you want the alert to run on in the Table field, and enter a number in the Threshold field that when exceeded will trigger the alert.
(Optional) Apply conditions
Enter an encoded query in the Conditions field, e.g. active=true.
Add or delete rows
Click Add Row to include more tables.
Select the users that will be notified
Select user(s) that will receive the email notification after an alert is triggered with the Notification Recipients list collector. Choose a user from the Available Users list and click the right arrow to transfer the user to the Selected User(s) list.
Finish creating the alert
Click Create Alert to create the alert notification.
