Additionally, Perspectium's update set for ServiceNow includes built-in templates for common service management processes and allows you to create your own custom templates to apply to multiple shares within the same group. In short, group shares give you a multitude of options to custom manage and integrate your organization's service processes.

To access group shares, go to Perspectium > Perspectium Core > Shares. Then, click Group Share.

Create a group share

To create a group share you need to have an itil or admin role to see the records in the list collector that contain the tables and domain. If you are sharing Database View records, you will need an admin role to see the records in the list collector. 

Here's how:

1. In your ServiceNow instance, go to Perspectium > Perspectium Core > Shares > Group Share > Create New Group Share.
   
   
2. On the resulting page, enter any Name for the group share. 
   
   
3. Use the Target Queue field to select from a queue. Use the magnifying glass to search for your shred queues and select one from the list to group share your data to.
   
   
4. Use the Target dropdown to select the target that you want to share to:
   • ServiceNow: Share records to another ServiceNow instance
   • ServiceBond: Share records to an application instance other than ServiceNow
     NOTE: Target can be a ServiceBond integration or DataSync integration.
     
     
5. Choose your encryption/decryption method from the Encryption Method dropdown.
   
   

6. Check the Bulk Share and/or Dynamic Share boxes to determine which shares you want to include.
   
   Checking the Dynamic Share box will reveal a Dynamic Share Active box—make sure to check this box too so that the dynamic share will be active and records will start sharing out as they are created/updated/deleted.
   
   Checking the Bulk Share box will reveal a Run dropdown ll then appear with the following options for timeframes to run the bulk shares within your group share:
   
   

   Timeframe	Run your bulk shares...	Options
   Daily	once per day	Starting: Choose a date and type a time to run the bulk shares in your group share every 24 hours
   Monthly	once per month	Day: Choose a day of the month to run the bulk shares in your group share
   On Demand	immediately	N/A
   Once	once at a specified date and time	Starting: Choose a date and type a time to run the bulk shares in your group share
   Periodically	at specified intervals	Repeat Interval: Indicate how frequently to run the bulk shares for your group share Type a number next to days to run your bulk shares every x days. Next to hours, type the time intervals (every x hours, minutes, and seconds) to run your bulk shares for Starting: Choose a date and time to start running the periodic bulk shares for your group share  For example, typing 3 next to Days will run your bulk shares every 3 days, or typing 04:15:00 next to Hours will run your bulk shares every 4 hours and 15 minutes.
   Weekly	once per week	Day: Choose a day of the week to run the bulk shares in your group share

   
   

7. (Optional) To share out records for only one company, click the magnifying glass next to the Company field. Then, choose a company from the list that you want to filter your group share by.
   
   
8. (Optional) To use a template of tables to group share your data from, select a template from the Templates dropdown. Otherwise, select the tables you want to group share following the instructions in Step 9.
   
   
9. (Optional) To share out records for only certain domains, use the Table section to choose the domains you want to filter on from the list under Available. For any domains you choose, click the right arrow to add them to Selected. Domain filtering options will only appear if your ServiceNow instance is domain-separated.
   
   
10. Click Submit. 
    
    

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View or modify group share details

Once you've created a group share, you can go visit it anytime to check the status of different shares within the group share, including the number of records processed at any give time and the time to process said records. You can also make changes to your group share.

Any chances you made to your group share records will be applied to all assciated dynamic share and bulk share records. 

1. In your ServiceNow instance, go to Perspectium > Perspectium Core > Shares > Group Share > View Group Shares.
   
   
2. Click on any group share in the list to view its details and/or modify.
   
   
3. If you wish to modify any fields or values, simply go ahead, and then click Update.

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Copy a group share

You can create a copy of a group share, and then edit the new one to fit your needs. This is a useful time-saving feature!

1. In your ServiceNow instance, go to Perspectium > Perspectium Core > Shares > Group Share > View Group Shares.
   
   
2. Click on any group share in the list that you want to copy.
   
   
3. On the resulting group share page, scroll to the Related Links section, and click Create a new group share like this one. This will redirect you into a new group share form that is an exact copy of the one you just copied.
   
   
4. If there are any changes you want to make, you can do so, and click Submit. 

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Delete a group share

1. In your ServiceNow instance, go to Perspectium > Perspectium Core > Shares > Group Share > View Group Shares.
   
   
2. Click on any group share in the list that you want to delete.
   
   
3. Click Delete at the top right, and confirm deletion when prompted.

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Next, explore the features available for group share, including group share templates.